Fast dispatch, Australia-wide delivery, and a no-fuss returns process. Because shopping should be the fun part.
Fresh slime, dispatched quickly
Orders placed before 12pm AEST are dispatched the same business day. After 12pm? We're on it the next morning.
All slimes are made fresh and packed to order. We allow 1–2 business days for production before dispatch.
Monday to Friday, excluding Australian public holidays. Weekend orders are processed first thing Monday.
Australia Post standard estimated timeframes
Express Post is available for most metro areas. Express orders placed before 12pm AEST on business days usually arrive the next business day.
Simple and straightforward
On all orders over $50. Pop a bundle in your cart and ship for free!
$6.95 flat rate for orders under $50. Tracked with Australia Post.
$12.95 flat rate. Perfect when you can't wait!
Always know where your slime is
Every order comes with an Australia Post tracking number, emailed to you as soon as your parcel is dispatched. You can track it at auspost.com.au any time.
Haven't received a tracking email within 3 business days of ordering? Check your spam folder first, then reach out to us and we'll sort it straight away.
Please double-check your shipping address when you order. We can't redirect parcels once they've been dispatched, and we're not responsible for delays caused by incorrect addresses.
If you're not obsessed, we want to know
We put enormous care into every single jar. But if your slime arrives damaged, isn't quite right, or you're simply not happy with it, we will make it right. No drama, no hoops to jump through.
Contact us within 14 days of receiving your order and we'll offer a replacement, store credit, or a full refund, whichever works best for you.
Times we've got you fully covered
Jar cracked or spilled in transit? Send us a photo and we'll replace it, no questions asked.
We picked the wrong scent or colour? Entirely on us. We'll send the right one and you can keep the mix-up.
If the texture or quality isn't right, let us know. We stand behind every jar we make.
A few things that are outside our control
Slime dried out because the lid wasn't sealed? Sadly we can't cover that one. Always keep it airtight!
Our slimes are made fresh to order, so we can't accept change-of-mind returns. But reach out, we can often find a solution.
Parcels lost because of an incorrect address can't be replaced for free, but we'll do our best to help.
Three easy steps, done in minutes
In most cases you don't need to send the item back. We'll take your word for it and sort things out quickly.
Questions about your order? We're always here to help.